Important Notice to Bidders:

To ensure a smooth and successful submission process, all bidders are strongly advised to begin their submissions well in advance of the closing deadline. Completing a bid on the system may take approximately 1 to 2 hours, even when all required documentation is readily available. To avoid any last-minute issues—such as high system traffic, technical difficulties, or incomplete documentation—early preparation is highly recommended. Please remember to save your progress regularly to prevent data loss due to session timeouts or connectivity problems. Late submissions will not be accepted under any circumstances.

📢 User Support Notice – Important Information for Prospective Bidders

Our support team is available to assist with technical issues related to tender submissions during office hours: 08:00 to 17:00.

🗒 For tender related queries please email psp@gtac.gov.za

💻 For system-related issues, please submit your query via the “Contact Us” link on the Help section of the GTAC Vendor Portal homepage.

Please note: Direct emails regarding system issues will not be attended to. When logging a technical query, provide as much detail as possible and include screenshots where available to help ensure timely assistance.

⚠️ We strongly urge all bidders to begin their submissions well in advance of the deadline. This allows time for any necessary support. No extensions or exceptions will be made for late submissions due to avoidable delays.

Please note that all fields marked with an asterisk (*) are compulsory.

If you are invited to participate in a tender, you will need to log in to access the tender details. Your vendor portal account must also be linked to the correct supplier profile.